Selected experience

Different problems.
Connected thinking.

A closer look at the kinds of customer journeys and systems we work on.

Commerce migration · Agent-led engineering

Pureit: reducing platform costs by over 75% with agent-led engineering.

A move from Adobe Commerce Cloud to Magento Open Source, supported by a coding agent configured for a complex, integrated application.

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A. O. Smith India

eCommerce · CRM · Analytics

One destination from first look to after-sales.

Commerce, CRM and analytics that bring pre-sales and post-sales into one destination for A. O. Smith India, from AR product views to home demos and field service.

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Origem

Phygital commerce · CRM · AI agents

Lab-grown diamond jewellery, one experience across stores and online.

Hybrid phygital commerce, CRM, analytics and AI agents for a nationwide, multi-store lab-grown diamond jewellery retailer.

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The JewelRat

AI agents · 3D design · Social intelligence

Custom engagement rings, discovered the way people find inspiration.

Social intelligence, conversational agents, real-time 3D design and dynamic pricing for a custom ring platform built for jewellery retailers.

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Sun Pharma

Workflow automation · Data & analytics

One system of record for a multi-layer approval cycle.

Workflow automation, data and analytics for an approval cycle that was slowed by delays and constant follow-ups.

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Lilavati Hospital

AI agents

AI agents for a hospital’s inbound enquiries.

AI agents that answer a large volume of patient enquiries, so hospital staff can focus on higher-value work.

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Education Above All

Web platform · Security · Donations

A secure web estate for a global not-for-profit.

Website design, development, management and security for Education Above All, and a donation platform that securely handles more than QAR 1 million a year.

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NCPA Mumbai

Web platform · Events & ticketing · Structured data

A calendar-first website for the National Centre for the Performing Arts.

Design, content management, BookMyShow ticketing and event structured data for ncpamumbai.com, built around a calendar that lets visitors find a performance by date.

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Navana.ai